![]() For more information on how to obtain and install SupportAssist, browse to the SupportAssist for PCs and tablets page. Press the power button to see if the computer turns on and boots up ok, if not, refer to Dell Knowledge Base article Computer Does Not Turn on, or is Stuck on the Dell Logo Screen.Peripherals also include external storage devices such as flash drives, USB devices, printers, cards etc. Disconnect all external peripherals including the keyboard, mouse, and external monitor.Press the Power button for at least 15 seconds to make sure the computer turns off.Touchpad Usage and Troubleshooting Guide.Keyboard Usage and Troubleshooting Guide.Refer to the following Dell Knowledge Base articles for information on using or troubleshooting your mouse, keyboard, or touchpad. Mouse, Keyboard or Touchpad Not Working Correctly Select the operating system you need help with. This link takes you to the Dell Windows Support Center. Wireless Networking How-to's and Troubleshootingįor how-to's and troubleshooting information on wireless networking please visit the Dell Networking and Wireless Support Center. Resetting the System Setup (BIOS) to its Default Settings.Dell PC Diagnostics Quick Test and SupportAssist for PCs and Tablets.The Computer Fails to Start or There is No Video.Using and Troubleshooting the Dell Webcam and Dell Webcam Central Software.How to Turn the Wireless Antenna On and Off on a Dell Computer. ![]()
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